Privacy Policy

• Wheel OnRent operates a two-wheeler rental platform for short- and long-term bookings.
• By using the service, you consent to the collection and use of your data as described here.
• This policy complies with applicable Indian laws including the IT Act, 2000 and related rules.

• Full name, email address, and mobile number
• Password and emergency contact details
• Optional details such as blood group or institution/company
• You are responsible for maintaining account confidentiality

• Personal data such as name, address, phone, and ID/KYC details (where required).
• Payment information is processed securely via third-party gateways; full card details are not stored by Wheel On Rent.
• Usage data including IP address, device type, pages visited, and access times.
• Cookies to maintain sessions, analyse traffic, and improve experience.

• Account creation and booking management
• Payment processing and invoicing
• Customer support and dispute resolution
• Fraud prevention and legal compliance
• Service improvement and promotions (where permitted)

• With service providers (payments, hosting, analytics, SMS, verification) under confidentiality obligations.
• When required by law or governmental authorities.
• During mergers, acquisitions, or business transfers with equivalent privacy safeguards.

• Access and review your account information
• Update or correct your personal data
• Request deletion or restriction (subject to law)
• Opt-out of promotional communications

• Data is retained only as long as required for service, compliance, or dispute resolution.
• Data is deleted or anonymised when no longer required.

• Use of secure servers, access controls, and encryption where appropriate.
• No internet transmission is 100% secure; users should protect their credentials.

Our platform may contain links to third-party websites, services, or resources that are provided for your convenience and reference. Please be aware that we do not own, operate, or control these external websites, and we are not responsible for their privacy practices, content, policies, or data handling procedures. Once you leave our platform and access a third-party website, any information you provide will be governed by that third party’s own terms and privacy policy. We strongly encourage you to review the privacy policies and terms of use of any third-party websites before sharing your personal information or using their services.

Wheel On Rent does not knowingly collect, solicit, or store personal information from children or individuals who are not legally permitted to enter into binding contracts under applicable law. Our services are intended only for users who have the legal capacity to use the platform and enter into enforceable agreements. If we become aware that an account has been created by, or personal data has been provided by, a person who is not legally eligible to contract, we reserve the right to suspend, restrict, or permanently remove such account and delete the related information, subject to applicable legal and regulatory requirements. If you believe that such an account exists on our platform, please contact us so that we can take appropriate action.

We may update, revise, or modify this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technologies, or the services we provide. Any updates will become effective once the revised Privacy Policy is posted on our platform, unless otherwise required by applicable law. We encourage users to review this Privacy Policy periodically so they remain informed about how their information is collected, used, and protected. Your continued access to or use of the service after any changes to this Privacy Policy have been posted will be considered as your acknowledgment and acceptance of the revised policy.