Contact us

Reach our team for support with listings, payouts, or bookings. We usually respond within 24 hours.

Send us a message

Tell us a bit about your request - we’ll get back shortly.

What our support team can help with

Contact Wheel on Rent when you need clear information before, during, or after a rental. Include your city, travel dates, preferred vehicle type, and booking ID when available so our team can respond with the most relevant details.

Rental and booking questions

Ask about vehicle availability, daily or monthly plans, security deposits, kilometre limits, pickup instructions, required documents, or the status of an existing booking.

Payments, cancellations, and refunds

Share the payment reference and booking details if a payment is pending, duplicated, or unsuccessful. We can also explain the applicable cancellation and refund process.

Vehicle-owner support

Owners can request help with listing approval, documents, availability, pricing, booking handovers, account questions, earnings, and payout updates.

Trip and safety support

For an active rental, describe the issue, your current city, and the safest way to reach you. Do not include passwords, card PINs, OTPs, or other sensitive credentials.

Prefer talking to a person?

Call or WhatsApp us during support hours.

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Owner FAQs

Everything you need to know before you list.

  • No. Listing is completely free. You earn when your bike earns.

  • You do. Set your own per-day or per-km price and update anytime.

  • Earnings are settled to your bank on schedule after each completed booking.

  • DL & ID, RC, active insurance, and clear photos are required for approval.